Tracking numbers, also referred to as waybill numbers, are used to identify and follow your shipments’ movement through our network. The tracking number is assigned to your shipment by Exxpress Global Delivery Company, and is a 10 digit number. Shippers can found the number next to the word “Waybill” on electronically generated documents. On manual waybills, it can be found above the barcode. Receivers can obtain the waybill number from their shippers.

The shipper's reference number is a unique identifier assigned to the shipment by the sender while filling out the shipment information. This can be any combination of letters and numbers, such as a purchase order number or any other information that allows you to manage your shipments. Note: The more specific and unique your reference number is, the quicker it will be for your results to be displayed.

Yes, under certain conditions. We strongly advise you to make a record of your tracking number however, if you have the shipper's reference number, you can use our online Shipper’s Reference Tracking service.

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